RN - Transfer Coordinator (FT) 7a-7p Clinical Command Center
Company: Ballad Health
Location: Johnson City
Posted on: May 8, 2024
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Job Description:
*RN - Transfer Coordinator (FT) 7a-7p Clinical Command Center -
Johnson City, TN*Job ID: 004FCBBALLAD CORPORATENursing Support -
Clinical Command CenterFull-time (scheduled 72 hrs or more per pay
period) - Day*Job Description**SCOPE OF POSITION*The RN - Transfer
Coordinator manages the inbound and outbound transfers and direct
admits for all Ballad Health facilities and externally within the
markets served. This position collects clinical information
relative to a transfer request and facilitates the transfer by
matching the patient's clinical needs to the facility with the
appropriate services and capacity. The Coordinator will collaborate
with multiple departments and disciplines within each hospital to
foster relationships with referring facilities, physicians, and
hospital staff. This individual will work closely with the
leadership team to identify, trend, and report barriers to patient
throughput.The Coordinator will perform transfer call center
functions in a responsive manner responding to all callers with the
aid of multiple computer databases consisting of facility service
profiles, electronic medical records, approved clinical protocols,
established patient care protocols, and healthcare information.
This individual will coordinate and prioritize transfer of
emergent, urgent and elective patients to a final destination
facility from all potential referral sources to include but not
limited to hospitals, urgent care clinics, long term care
facilities, and physician offices via a single call to initiate
transfer request and expedite decision making relative to a
potential transfer. Additionally, the Coordinator will facilitate
patient throughput to a final destination facility with an ongoing
focus on quality and efficiency. The Coordinator will work to
ensure timely transfer, appropriate bed assignment, and accurate
patient information.The Coordinator will ensure accurate and
concurrent data collection and maintenance in both electronic
medical record and transfer center applications. This individual
will triage and prioritize patient information to communicate an
accurate clinical presentation of the patient to
accepting/consulting physicians. In addition, the Coordinator will
complete all training requirements and demonstrates competence in
all software applications to include Epic, Soarian, Central Logic,
I3 Phone System, etc. The Coordinator will adhere to regulatory
requirements such as EMTALA, Ballad Health Ethics and Compliance
policies, and quality initiatives. As well as to monitor
self-compliance and implements process changes to ensure compliance
to regulations and quality initiatives. The Coordinator will
communicate effectively with physicians and referring facilities
regarding all patient transfers & potential bed placements. This
individual will use problem-solving skills to determine the course
of action to generate the best patient clinical outcome, with
regards to physician preferences, and the referring/accepting
hospitals. Critical thinking skills are utilized to insure every
patient transfer promotes the well-being and safety of the patient.
Additionally, the Coordinator will adhere to established policy and
procedure and standards of care; escalates issues through the
established Chain of Command in a timely manner. The Coordinator
will function as a liaison between physicians & hospital
staff.*REPORTING RELATIONSHIP*See Table of Organization.*EDUCATION
AND EXPERIENCE*Associate's degree from an accredited Nursing
program required, Bachelor's degree preferred. Three years clinical
nursing experience required. Must be proficient in keyboarding,
minimum typing of 45 words per minute, and demonstrate exceptional
computer skills. BLS is required within 6 months of
hire.*Requirements*No additional requirements from any stated in
the above description.Job Type: Full-timeby Jobble
Keywords: Ballad Health, Johnson City , RN - Transfer Coordinator (FT) 7a-7p Clinical Command Center, Healthcare , Johnson City, Tennessee
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