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Assistant Operations Manager-SampleGISTICS-

Company: LabConnect
Location: Johnson City
Posted on: March 26, 2020

Job Description:

Founded in 2002,--LabConnect--provides global central laboratory services including routine and esoteric laboratory testing, kit building, sample management, biorepository and scientific support services for biopharmaceutical and CRO clients in support of their clinical trials. LabConnect is a central lab headquartered in Seattle with a primary operating facility in Johnson City, TN. We're looking for professionals that share our core values of building long-term successful relationships, self-awareness, passion to excel, creativity and interconnectedness.SummaryResponsible for the provision of SampleGISTICS--- Operations services for the company's Early Development Services projects. The Associate Operations Manager will work closely with the Director of EDS, Operations Manager, EDS data team and other Project Management Staff within Early Development Services to provide operational support for research protocols, phase 0/phase I protocols and SampleGISTICSTM projects. The Associate Operations Manager will manage project activities to our client's specification, ensuring quality deliverables on time and within budget by performing the following duties per the Operations Manager requests and specifications.ResponsibilitiesProvides immediate response to Operations Manager, Project Managers and EDS Directors inquiries and concerns.Assists in the training of new hires to the operations team.Manages the operations team in the absence of the Operations Manager.Assists in creating and updating SOP's/WPD's and other documents as needed.Performs review and committal of digital forms and assist with online sample tracking and accessioning as needed.Performs SharePoint and TrialREACH study set up and QC.Assigns digital pen user accounts; tests digital pen prior to shipment and upon return; tracks all digital pen shipments and returns.Performs digital pen installation troubleshooting to the sites as needed.Provides study updates to Operations Manager as requested (number of successful digital pen installations, shipment tracking information, etc.).Manages printing of digital forms and labels. Performs digital form building and QC.Maintains form building tracker for all events leading up to printing.Manages PKL file pattern tracking for digital forms; ensures sheet IDs for digital forms are unique and not duplicated.Performs QC on digital forms, first initial shipments of kits and extra supplies per the kit build and workorder instructions.Performs document review/QC as needed (SOW, lab manual, requisitions, other).Performs validations of digital forms printed for QC and mapping in EDS.------Interfaces with operations manager, project management, customer service, shipping, and data management personnel.Provides assistance on supply requests, corrections, and other minor inquiries and concerns; asking for operations management assistance, when necessary.--Performs other related duties and tasks as necessary or as assigned by the operations manager.Education/ExperienceTwo-year College or university program certificate with two to four years related laboratory, clinical trial industry experience and/or equivalent combination of education and experience. Experience in customer service and Microsoft Office applications preferred. Must possess excellent organization and interpersonal skills and a wide degree of creativity and latitude. Ability to navigate software and databases is a must. Very high attention to detail and excellent multi-tasking skills is required for success in this position.Language AbilityAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.--Ability to write reports, business correspondence, and procedure manuals.--Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Math AbilityAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer SkillsTo perform this job successfully, an individual should have advanced knowledge of Microsoft Office applications including Word, Excel, and Power Point.Supervisory ResponsibilitiesThis position does have supervisory responsibilities.Work EnvironmentThe noise level in the work environment is usually moderate.Physical DemandsThe employee must occasionally lift and/or move up to 25 pounds.--Specific vision abilities required by this job include close vision and ability to adjust focus.--While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel and talk or hear.--The employee is occasionally required to reach with hands and arms.This job description should not be construed to imply that these requirements are the exclusive standards of the position.--Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.EOE

Keywords: LabConnect, Johnson City , Assistant Operations Manager-SampleGISTICS-, Executive , Johnson City, Tennessee

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