RN - Nurse Manager (FT) Niswonger - Johnson City, TN
Company: Ballad Health
Location: Johnson City
Posted on: January 8, 2021
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Job Description:
SCOPE OF POSITIONThe RN - Nurse Manager is a professional nurse
who is responsible for the 24-hour operations and accountability of
a designated clinical area to support patient/family focused, high
performance/high commitment care by: defining and achieving
standards for quality patient care; maintaining regulatory
requirements; developing, managing, and evaluating area based work
team performance. Participates in development and maintenance of
policy and procedures and is accountable for compliance with all
pertinent JCAHO Standards along with local, state, and federal
regulations.The RN - Nurse Manager applies knowledge of nursing and
management systems of patient care, personnel development, fiscal
and unit operations, performance improvement, and program
development. This individual promotes innovation and excellence in
clinical, service and team performance. Demonstrates the use of
innovative ideas to increase productivity and reduce costs. Works
to implement and evaluate systems that promote cost effective
quality patient care. This position will involve the necessity of
critical thinking skills in the implementation of all phases of the
nursing process.Management responsibility includes system, process,
materials, fiscal, and human resources. Duties include
comprehensive operational/fiscal day to day responsibility with
emphasis on patient and team member satisfaction and retention.
Interviews and hires staff for area and implements strategies to
retain staff. Supporting, counseling, and empowering the unit team
members are key functions to interfacing resources within the
patient care delivery model. Provides leadership and guidance to
assure that team members practice within established MSHA
standards. Demonstrates knowledge of scope of role responsibility
and licensure for all team members in area of responsibility.
Evaluates and facilitates team member staffing resources to provide
optimum patient care based on patient's needs and acuity. The Nurse
Manager supports and promotes the policies and philosophies of
Mountain States Health Alliance in all daily activities. As part of
the well-coordinated team, the Nurse Manager collaborates with the
medical staff, administration, and other support departments to
achieve the patient and family-care objectives. Manages the daily
operations of the nursing units including, personnel management,
environmental monitoring, performance improvement, risk management,
follow up on patient complaints and compliments, and helps assure
that short-term problems are satisfactorily handled. Maintains
positive customer relations as well as ensures the departments as a
whole provide excellent customer service.Supports and promotes
Shared Leadership structure and professional nursing team member
involvement in activities at the unit level. Creates unit based
teams to develop innovative practices to improve patient care
provision at the department level. Facilitates team member
attendance and participation in hospital and system work group
activities.Facilitates continuing education of team members related
to new technology and practice change through implementation of
research and evidenced based literature. Promotes team member
enrollment and attendance in continuing education.In the absence of
a RN may be required to function in the role of staff RN to support
patient care provision. Maintains RN licensure for state of
practice, CPR certification, and competency for the RN role. The
nurse is expected to practice autonomously within the scope of
professional standards, the rules, and regulations established by
the appropriate state's Board of Nursing, and knowledge of policies
and procedures within Mountain States Health Alliance. He/she
demonstrates skill in developing and guiding collaborative
collegial practice that delivers safe competent care based on
meticulous application of the nursing process. He/she demonstrates
sensitivity and understanding of the diverse cultural backgrounds
of patients and caregivers. The position involves maintaining
current knowledge of evidence based nursing practice and the
ability to demonstrate critical thinking skills in the
implementation of all phases of the nursing process. The RN serves
as a professional role model as a caregiver, mentor, teacher and
resource for peers and other providers. He/she demonstrates
competency in the care of (circle all that apply): Neonate, Infant,
Child, Adolescent, Adult, Geriatric patient.The RN - Nurse Manager
actively participates in patient care quality and performance
improvement through data collections, aggregation and analysis of
relevant key indicators of quality (KIQ's). This commitment to
quality results in the development and implementation of actions
plans to include the monitoring of the effectiveness of
improvements (Hold the Gains).MSHA expects that every team member
will role model Patient-Centered Care behaviors and be guided by
MSHA's Values and the Principles of Patient-Centered Care. Every
member of MSHA's leadership team is accountable for coaching and
monitoring reporting team members to ensure that the standards and
initiatives of Patient-Centered Care are a living reality in their
work units / Departments.It is vital that an individual in this
position be capable of good communication skills. It is of the
utmost importance that written communication is legible.RN can
verbalize that the RN is responsible for all of the LPN's patients
and therefore must ensure reporting from the LPN happens in a
timely, appropriate and complete manner.MSHA expects all team
members to support the VOS initiative by demonstrating awareness of
the VOS system and effectively applying it to his/her work.Job
duties of this position may require access to protected patient
information (PHI). The team member will be accountable for
appropriate use of the record and compliance with all
confidentiality and security policy and procedures related to use,
access, and disclosure of PHI.REPORTING RELATIONSHIPThe RN - Nurse
Manager supervises all personnel assigned to their area. Reports to
the Director to which they are assigned. In the absence of the
Director, reports to the CNO or the Vice President of the assigned
zones. Coordinates activity of shift leaders and all ancillary
staff assigned to areas. Works collaboratively with all departments
to develop internal/external customer relationships, which will
enhance patient care.EDUCATION AND EXPERIENCEBachelor's degree in
nursing required. Must be licensed in the appropriate state to
practice professional nursing. Minimum of three years clinical
experience as a Registered Nurse required. At least two years of
supervisory experience is preferred. Certification in clinical
specialty is preferred.Demonstrated managerial competency. Evidence
includes: effective communication and interpersonal skills within
the interdisciplinary care environment; the ability to problem
solve; to appropriately confront issues; to motivate others as
individuals and as a group; and to plan, organize and direct the
activities of others.CONTINUING EDUCATIONAL REQUIREMENTS:1. Plans
and conducts a minimum of two hours of job related educational
programs.2. Obtains 24 hours educational credit.3. Identifies
relevant patient care and/or nursing practice KIQ's (key indicators
of quality). This is achieved by using PDCA methodology and the
appropriate data collection, aggregation, analysis and trending in
the demonstration of measurable improvement outcomes.
Keywords: Ballad Health, Johnson City , RN - Nurse Manager (FT) Niswonger - Johnson City, TN, Executive , Johnson City, Tennessee
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