Wingstop - Assistant Manager [Wingstop] - Urgently Hiring
Company: Wingstop
Location: Johnson City
Posted on: April 18, 2024
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Job Description:
Description As an Assistant Manager, you will be responsible for
the overall shift operations, guest experience, sales performance,
and execution of brand excellence in a store. In the absence of the
manager, the AM effectively leads the team to execute great guest
service and follows operating policies and procedures. - Lead team
members on shifts, including assigning tasks (cleaning, line
duties, opening/closing duties), providing feedback and training -
Utilize the deployment chart to effectively position the team. Know
and support appropriate personnel policies, labor laws and safety
procedures - Ensure all security procedures are executed (safe
procedures, open/close procedures etc.) - Make guests happy by
providing great service - Resolve guest complaints/issues - Lead
team members to open, transition, and close shifts - Manage and
organize the line and delegate duties to team members - Know and
uphold standards for product quality - Work the line as needed -
Promote sales on the shift through suggestive selling and knowledge
on in-store promotions - Execute and support all food safety
requirements and practice - Control food costs, labor, waste, and
cash on the shift - Count drawers and follow proper daily cash
handling procedures - Complete additional e-learning as required
Requirements - Great communication skills to communicate
effectively with guests and co-workers - Must have a positive
attitude and ethics which support our values and culture - Must be
a strong team player - Ability to train and coach others - Ability
to stand/walk for up to 8-10 hours per day
Keywords: Wingstop, Johnson City , Wingstop - Assistant Manager [Wingstop] - Urgently Hiring, Executive , Johnson City, Tennessee
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