Wingstop - Assistant Manager [Wingstop] - Urgently Hiring

Company: Wingstop
Location: Johnson City
Posted on: April 18, 2024

Job Description:

Description As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the AM effectively leads the team to execute great guest service and follows operating policies and procedures. - Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training - Utilize the deployment chart to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures - Ensure all security procedures are executed (safe procedures, open/close procedures etc.) - Make guests happy by providing great service - Resolve guest complaints/issues - Lead team members to open, transition, and close shifts - Manage and organize the line and delegate duties to team members - Know and uphold standards for product quality - Work the line as needed - Promote sales on the shift through suggestive selling and knowledge on in-store promotions - Execute and support all food safety requirements and practice - Control food costs, labor, waste, and cash on the shift - Count drawers and follow proper daily cash handling procedures - Complete additional e-learning as required Requirements - Great communication skills to communicate effectively with guests and co-workers - Must have a positive attitude and ethics which support our values and culture - Must be a strong team player - Ability to train and coach others - Ability to stand/walk for up to 8-10 hours per day

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