Medical Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN)

Company: University Physicians' Association
Location: Knoxville
Posted on: February 18, 2026

Job Description:

Job Description Job Description Description: If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes: Medical, Dental, and Vision Insurance 401(k) with company match and immediate vesting Short-term and Long-term disability Life insurance Critical Illness Flexible Spending Accounts Health Savings Account with Employer contribution PTO, Sick leave, Bereavement leave Employee Assistance Program Fitness Centers University Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Positions are available in Primary and Specialty Practices (including but not limited to the following): Primary Practices: UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine Specialty Practices: Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma/Acute Care, and Women's Health. Job Responsibilities: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Requirements: Ability to multi-task Strong communication skills Time management and organizational skills Attention to detail

Keywords: University Physicians' Association, Johnson City , Medical Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN), Healthcare , Knoxville, Tennessee