JohnsonCityRecruiter Since 2001
the smart solution for Johnson City jobs

Customer Service Representative.

Company: Teleperformance
Location: Johnson City
Posted on: February 5, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: call center, client service, customer care, customer service, customer service representative, guest, service call, service representative, support specialist, trouble resolution

Keywords: Teleperformance, Johnson City , Customer Service Representative., Hospitality & Tourism , Johnson City, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


CDL A Delivery Driver
Description: Company: 160 US0288 Sysco Knoxville, LLC Sales Territory: 160 None Zip Code: 37921 Employment Type: Full Time Travel Percentage: 160 0 OVERVIEW: We offer our associates the opportunity to grow (more...)
Company: Sysco
Location: Knoxville
Posted on: 02/24/2020

Hotel Assistant General Manager
Description: JOB RESPONSIBILITIES: Responsible for full-cycle staffing, including recruiting, interviewing, and onboarding for all hotel departments, including food and beverage staff providing orientation for (more...)
Company: Gecko Hospitality (Corporate)
Location: Asheville
Posted on: 02/24/2020

Customer Service Delivery Tech Expert - Part-Time
Description: Customer Service Delivery Tech Expert - Part-Time 17/Hr Mileage Reimbursement Monthly Phone Stipend Hours: 3:45 p.m. - 9:00 p.m. Forward Stocking Location: Knoxville, TN 37197 Must be able available (more...)
Company: Asurion
Location: Knoxville
Posted on: 02/24/2020


Master's Level Team Leader - Anderson Co.
Description: Master's Level Team Leader - Anderson Co. HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE. At the Helen Ross McNabb Center, our mission is Improving the lives of the people we serve. Do you see yourself (more...)
Company: HELEN ROSS MCNABB CENTER
Location: Knoxville
Posted on: 02/24/2020

Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts. xa0
Company: O'Reilly Auto Parts
Location: Johnson City
Posted on: 02/24/2020

92G Food Service Specialist
Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers (more...)
Company: Army National Guard
Location: Knoxville
Posted on: 02/22/2020

KFC Shift Supervisor
Description: Description br br As a Shift Supervisor you will be responsible for supervising, training, and motivating Team Members, assisting in the efficient operation of the kitchen, stocking and maintaining (more...)
Company: KFC
Location: Hickory
Posted on: 02/25/2020

Golf Store Customer Service
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Gastonia
Posted on: 02/25/2020

Retail Security Officer - Johnson City -
Description: RETAIL SECURITY OFFICER - JOHNSON CITY AUS EMPLOYEES RECEIVE REFERRAL BONUS Allied Universal Services is currently searching for Professional Retail Security Officers. At Allied Universal, quality (more...)
Company: U.S. Security Associates, Inc
Location: Johnson City
Posted on: 02/24/2020

FT - Scheduling Staffing Admin - Day
Description: What You Will Do br All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Scheduling and Staffing (more...)
Company: Lowe's
Location: Gastonia
Posted on: 02/24/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Johnson City RSS job feeds