Remote Customer Service Representative - Independent Contractor
Company: LiveOps
Location: Johnson City
Posted on: January 7, 2021
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Job Description:
We got what you want, you got what we need!Goodbye long
commutes, rigid schedules, and busybody managers. Hello,
Liveops.Our well-known clients are seeking Independent Contractors
to provide virtual services to their customers across a variety of
industries including Retail, Healthcare, Licensed Insurance,
Non-Licensed Insurance and Tax Support.As an Independent
Contractor, you have flexibility to choose when and where to
provide services. Login and provide services when it works for you
as you are your own self-employed boss!Liveops ranked #4 in
FlexJob''s 2020 Top 100 Companies with Remote JobsOpportunity
DetailsAs an Independent Contractor, you are self-employed and
can:Work from home or any quiet place.Set your own schedule to work
around your life.Enjoy the freedom and flexibility of being your
own boss.Our Clients look for Independent Contractors who are
comfortable:Conducting inbound and outbound customer service calls
with customers.Creatively problem solving.Quickly assessing
customer needs and providing sound solutions.Providing a high-level
of customer service.Documenting details of all calls and customer
interactions.Managing through multiple systems, programs, and
screens simultaneously.Successful Independent Contractors will have
the following skills:Experience handling inbound and outbound
callsMinimum 1 year of customer service experienceComputer skills
including navigating multiple tabs, windows and systemsBasic typing
skillsStrong customer service and written skillsComfortable
empathizing and remaining patient with difficult callersEarning
Potential:As a business provider of call center services, you will
submit invoices and receive payment for completed services.
Programs have varying pay structures, but most programs pay for
time spent talking on the phone and assisting callers. Independent
Contractors may also receive performance-based pay or other
incentives.As a self-employed 1099 Independent Contractor providing
virtual call center services to Liveops and it''s clients, you will
be responsible for your own tax obligations. Actual earnings may
vary depending on opportunity, call type, call volume, and other
factors. Independent Contractors are responsible for expenses and
control their own profit and loss.Want to Learn More?!Hear from
Liveops Independent Contractors on the benefits of being your own
boss, tips for success, and how being an Independent Contractor
with Liveops provides the flexibility and balance to achieve your
personal and professional goals.Technology and Certification
RequirementsApplication and Certification Process:To become an
Independent Contractor the following are required:Complete an
application to Join Liveops Nation, which includes passing a
background/credit checkThe background/credit check requires a $45
processing fee paid directly to our vendorView our background and
credit check requirements hereSign an Independent Contractor
AgreementComplete a W9 formOpportunities that you choose may have
additional requirements, including certification specific to a
programWe have a variety of programs starting every week!Program
Metrics Requirements:These programs may require Independent
Contractors who choose to participate in these opportunities to
provide services above posted minimum standards to maintain
eligibility.Availability:Independent Contractors choose their own
schedule by self-scheduling in 30-minute blocks. As an Independent
Contractor you get to dictate when and how often you commit to
servicing our clients; the more you service, the higher your
earning potential!Client''s call availability will vary and is
subject to change, however generally calls are available daily from
8am to 8pm EST. Several clients also offer 24/7 call
availability.Technology Needed for Success:Please review the
Liveops basic technology requirements by clicking herePlease note,
several clients will require additional security measures and
technology equipmentLiveops systems are not currently compatible
with Mac or ChromebookWhat''s Next?!Submit your application today!
Once qualified, a member of our team will reach out with next
steps!Get ready to join Liveops Nation!Liveops is currently
accepting applications in the following states: AL, AR, AZ, DC, DE,
FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND,
NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WYby Jobble
Keywords: LiveOps, Johnson City , Remote Customer Service Representative - Independent Contractor, Hospitality & Tourism , Johnson City, Tennessee
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