Customer Service Agent

Company: DialAmerica
Location: Johnson City
Posted on: November 26, 2022

Job Description:

Have you ever had a job where your co-workers feel like family? Where the first thing they ever asked you is when you're available to work instead of telling you when you will have to be there? Where your boss knows your name, your goals, and how to guide you towards achieving them? We invite you to learn more about the DialAmerica Difference.Our people develop the valuable skills needed to get their careers moving forward. We help our agents build a solid resume that opens doors for great new opportunities - both inside and outside our company. Come for a job, INVENT your career!Come grow with a company that has 60+ years in the customer service industry, and has been building a stronger higher-skilled Tri-Cities community in our Boones Creek location for 20+ years. We provide a fun, professional, and supportive environment where our agents are encouraged to participate in promotional events and themed weeks put together by their coworkers. These special events allow for a more relaxed and stress relieved environment. As we grow, we are looking to fill Full Time and Part Time positions to service new and existing customer accounts by phone for industry-leading clients.We are looking for high-energy individuals who are conversational, articulate, engaging, and have a positive attitude. If you fit that description and like talking to people, then we invite you to join our team. Our dedicated staff will teach you everything you need to be successful in a small team environment.We offer: Schedules from 25 to 39 hours a week between the hours of 7am and 11pm Monday through Sunday. We will work with you to find the right schedule! Guaranteed hourly rate plus incentives based on your dependability and performance Paid training, WEEKLY pay, and direct deposit Small training classes with one on one coaching - develop career skills such as communication, presentation, customer service, time management and goal setting. Supportive and motivating staff to help you succeed Opportunities for advancement - we promote from within! Healthcare coverage available after 3 months Experienced professionals are always welcome, and entry-level candidates are encouraged to apply.Job Requirements: Dependable and reliable work habits A friendly, conversational and engaging phone presence Goal oriented with a healthy competitive spirit The ability to work well in a dynamic fast paced environment Proficient computer and data entry skills A High School diploma or equivalent and must be 18 years of ageJob Types: Full-time, Part-timePay: $10.00 - $16.00 per hourBenefits: 401(k) Employee discount Flexible schedule Health insuranceSchedule: Day shift Evening shift Monday to Friday Night shift Weekend availabilitySupplemental pay types: Bonus payAbility to commute/relocate: Johnson City, TN 37615: Reliably commute or planning to relocate before starting work (Preferred)Work Location: One location

Keywords: DialAmerica, Johnson City , Customer Service Agent, Hospitality & Tourism , Johnson City, Tennessee