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Microsoft Systems Engineer

Company: ITR
Location: Johnson City
Posted on: January 8, 2021

Job Description:

Job descriptionPosition Title: Microsoft Systems Engineer - Applicants should expect a fast-paced work environment supporting multiple customers and diverse technology solutions. If you enjoy learning new technologies, solving problems, and helping businesses achieve their goals, then this position could be the right move for you.Job Summary: A successful Microsoft Systems Engineer will be able to truly understand the networking environment, assess, design, and implement networking and systems solutions, and provide excellent customer service in a fast-paced environment. Experience with non-Microsoft networking platforms including Cisco routing and switching, VoIP, Linux, Packeteer products, PBX systems, or key systems is desirable.Qualifications:Minimum Requirements1. Minimum 5 to 10 years IT networking and systems experience with responsibility for installing infrastructure and systems including servers, networking equipment, storage area networks, and VMware/Microsoft solutions2. Proven success installing and maintaining IT network solutions3. Excellent people skills, communication skills and self-management skills4. Experience and desire to work in a team environment with other engineers5. Honesty, integrity and a genuine desire to help6. Ability to focus, manage your time and your work, and get things done quickly,7. efficiently, and completely8. Track record of continuous improvement9. Dependable10. Professional attitude and appearance11. Reliable Transportation12. Bachelor's Degree from an accredited college/universityKnowledge, Skills & Experience1. Candidates must have a minimum of 5 years' experience deploying, troubleshooting, and managing Microsoft Networking products such as:2. Windows 2008/2012/2016 Server (Standard and Enterprise)3. Exchange 2010/2013/2016 Server (OWA, OMA, ActiveSync)4. SQL Server 2008/2012/2016 (install, configure, troubleshoot) Windows Small Business Server (adding additional Windows Servers to SBS, migrating from one SBS server to another SBS server)5. Experience with LAN and WAN network design and implementation6. Must possess strong prioritization, organization, and time management skills7. A thorough understanding of Microsoft networking technologies including Active Directory, Group Policies, Dynamic DNS, DHCP, and WINS8. VMware/SAN/Citrix knowledge a plusBeneficial Attributes (strongly desired, not required)1. MCITP: Server, Exchange or SQL2. VCP, strongly desired, not required3. Citrix experience strongly desired4. CCNA5. Leadership experience6. Solution Design Experience7. Project management experience8. Ability to create Visio drawings of network equipment9. Any Cisco switching, routing, firewall, wireless experience a plus10. Experience working for a Value-Added Reseller11. Experience with ConnectWise PSA or other ticketing/CRM solutionPosition Responsibilities1. Install and maintain infrastructure solutions2. Provide break-fix support to clients when experience issues3. Utilize troubleshooting skills to determine root cause and to implement appropriate solution to resolve network/server issues4. Assist other technicians as needed5. Documentation of work performed as well as providing customer network documentation6. Ensure excellent customer service7. Maintain and achieve certifications as requested8. Meet deadlines and customer expectations9. On Call responsibilities on a rotating basis10. Evening and weekend work on occasionSkills, Knowledge and Abilities Required1. Experience working both independently and in a team-oriented collaborative environment2. Ability to shift priorities, demands, and timelines as needed to keep the project moving3. Proactively manage changes in project scope, identify potential crises, and devise contingency plans4. React to unforeseen problems quickly and efficiently5. Excellent communication skills with team members, management, and customers to ensure everyone stays informed and updated throughout project6. Must be able to learn, understand, and apply new technologies7. Proactive and tenacious8. Honest and dependable

Keywords: ITR, Johnson City , Microsoft Systems Engineer, IT / Software / Systems , Johnson City, Tennessee

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