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Laboratory Information Systems Supervisor

Company: LabConnect
Location: Johnson City
Posted on: November 28, 2019

Job Description:

Founded in 2002, LabConnect provides global central laboratory services including routine and esoteric laboratory testing, kit building, sample management, biorepository and scientific support services for biopharmaceutical and CRO clients in support of their clinical trials. LabConnect is a central lab headquartered in Seattle with a primary operating facility in Johnson City, TN. We're looking for professionals that share our core values of building long-term successful relationships, self-awareness, passion to excel, creativity and interconnectedness.SummaryThe LIS Supervisor, Laboratory Information Systems, is responsible for the timely database setup, as well as the delegation of responsibility for clinical trial study projects. S/he is also responsible for double data entry of test results. S/he participates in all discussions and decisions, internal and external, related to study initiation. Working closely with the Sr. Director of Project Services and other Data Specialist staff, the LIS Supervisor will direct activities to meet our client's specification, ensuring quality deliverables on time. The LIS Supervisor will serve in the capacity of a Data Specialist II, to direct the database setup for new and ongoing studies. The LIS Supervisor will also serve in the capacity of a Data Entry Coordinator to perform manual result entry or 'referee' function for inconsistencies in double data entered results. Responsibilities:

  • Serves as escalation point of contact for LIS issues related to clinical trials.
  • Writes, reviews and approves Laboratory Information Systems SOPs.
  • Direct supervision of the Data Specialist I and II and LIS Coordinator, Laboratory Information Systems, and their tasks related to clinical trial study projects.
  • Direct supervision of the Data Integration team responsible for double data entry of local laboratory reports.
  • Recruits, selects, supervises, coaches, develops, and retains talented associates.
  • Assists in interviewing and hiring of LIS staff.
  • Assists Directors and/or departmental managers with process improvement initiatives.
  • Assist Directors and/or departmental managers with obtaining, developing and reporting departmental metrics.
  • Provides support in systems' design and ensures projects meet departmental needs.
  • Provides technical support to project team members; handles complex application features and technical designs.
  • Designs and implements the components of clinical trial test panels.
  • Designs and implements the components of clinical trial test templates for reference testing.
  • Works in coordination with laboratory management in securing instrument interface tests and charting mechanisms.
  • Reviews and analyzes programming systems testing and debugging to support clinical trials tests and data flow.
  • Responsible for verification testing and documentation per computer system validation procedures for clinical trials LIS test and panel builds.
  • Responsible for accuracy and following procedure in clinical trial database setup to ensure consistency and quality of data.
  • Oversees double data entry of test results.
  • Oversees or performs 'referee' function for inconsistencies in double data entered results.
  • Oversees communication with team members about updates or corrections as necessary.
  • Oversees printing reports.
  • Oversees filing.
  • Provides departmental status updates to department director.
  • Participates in internal quality assurance unit.
  • Performs other related duties and tasks as necessary or as assigned.Education and Qualifications:Bachelor's degree from four-year college or university; and three years related clinical or laboratory experience and/or training; or equivalent combination of education and experience. Must be experienced in customer service and possess excellent organization and interpersonal, communication and problem-solving skills. Must be adept at stress management.Required Skills
    • Excellent attention to details and ability to adapt to changing environments and requirements as well as customer service/client relationship management skills.
    • Ability to adhere to established timelines, processes and procedures.
    • Strong planning and problem solving skills.
    • Self-motivating and ability to work well independently as well as using a collaborative team approach.
    • Excellent organization, time management skills, communication, multitasking, and interpersonal skills.
    • Excellent listening and verbal comprehension skills, including ability to translate client needs to team members.
    • Ability to make quick but well-thought out decisions.
    • Proficient in Microsoft Word, Excel, and database software.Certificates and Licenses:Certification as an ASCP Medical Technologist or Medical Laboratory Technician is preferred.Licensed Medical Laboratory Technologist/Technician (or equivalent) in the state of Tennessee.Language Ability:Ability to read, write and comprehend technically complex data transmission specification agreements, client correspondence, meeting agendas and meeting notes. This position requires that the incumbent be able to communicate with peers at client pharmaceutical and biotechnology firms in a professional manner that reflects well upon LabConnect, LLC.Mathematical Ability:Ability to apply simple mathematical skills and abstract thinking in a logical and organized manner. Reasoning Ability:Ability to solve practical problems, investigate client database issues using standard query tools and from the data generated draw correct and logical conclusions, use test scripts to validate newly authored project-specific data transmission routines; the ability to understand a variety of technical instructions, mathematical and diagrammatic representations of data in both an abstract and concrete manner.Computer Skills:To perform this job successfully, an individual must have working knowledge of Microsoft Office applications, including word processing software, spreadsheet software, database software and knowledge in the use of standard query tools is preferred.Supervisory Responsibilities:This job has supervisory responsibilities.Work Environment:The noise level in the work environment is usually moderate.Physical Demands:While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.EOE

Keywords: LabConnect, Johnson City , Laboratory Information Systems Supervisor, IT / Software / Systems , Johnson City, Tennessee

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