Customer Support Specialist
Company: Mahle Engine Components Usa, Inc.
Location: Morristown
Posted on: June 26, 2025
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Job Description:
Your Contribution In this position involved with processes
related to shipments, invoicing, transportation, EDI, customer
websites, pricing, and packaging. Provide data for creation of
Customer Master Data Populate material master sales views and
warehouse views Create and maintain customer material information
records & scheduling agreements; troubleshoot pricing differences
Create and maintain customer-specific work instructions Responsible
for processing, packaging & labeling shipments and invoices Track
customer delivery performance Review and maintain customer website
information (as needed) Review and troubleshoot the status of
incoming EDI & Outgoing EDI transmissions Create and modify
prototype and tooling orders Process customer returns and resolve
delivery performance differences with customer locations
Communicate freight scheduling with Shipping Research and resolve
accounts receivable issues (freight charges, returns, etc.)
Coordinate engineering and packaging changes with production
scheduling Participate in customer visits as necessary Pack and
label product for shipment; Process and track UPS and FedEx
Shipments Your Experience & Qualifications Associate's degree (A.
A.) or equivalent from two-year college or technical school; or six
months to one year related experience and/or training; or
equivalent combination of education and experience. Logistics &
Warehouse Management experience is required Fork Truck & Stock
Picker Certifications are required Strong Communication Skills
Ability to problem solve and make quick decisions Our Offer We will
provide a collaborative environment working on exciting
assignments, along with ongoing personal & career development
opportunities. We encourage you to apply even if you don't meet
every single requirement. You may just be the right candidate for
this or other roles! After receiving your online application, the
interview process will typically be, a screening call followed by
Personal Interview(s). For more information about MAHLE and what a
career with us looks like for you, click here. and to learn more
about our foundation owned technology group click here.
DiversityMatters with our inclusive culture, we welcome
applications from all social, religious & ethnical backgrounds,
disabilities both mental and physical, identities (gender) and
neurodivergent people. Do you have any questions?
SHEILA.HOOVER@MAHLE.COM
Keywords: Mahle Engine Components Usa, Inc., Johnson City , Customer Support Specialist, Logistics, Transportation & Drivers , Morristown, Tennessee
