Server

Company: Smokey Bones
Location: Johnson City
Posted on: January 13, 2020

Job Description:

Job Duties:

• Greets and establishes rapport with guests.
• Provides the best possible customer service.
• Ensures food and drink orders are accurate.
• Serves as a menu expert for our entire line of food and drinks.
• Makes food and drink recommendations to guests who are indecisive.
• Promotes new menu features, classic signature dishes, or fun concoction from our awesome bar.
• Stays composed, calm and cheerful under pressure.
• Prepares bills and processes payments.
• Prepares tables for new guests.
• Assists other employees as needed. Smokey Bones Team Members:
  • Practice proper time reporting (i.e., punches in and out accurately).
  • Arrive at work on time, in the proper work attire, and ready to work.
  • Are neat and well-groomed for every shift and in immaculate and proper work attire.
  • Demonstrate a helpful, positive attitude at all times to guests and employees.
  • Understand and adhere to all safety, sanitation, and administrative procedures.
  • Provide complete and timely communication to other employees throughout the shift.
  • Is prepared to conduct weekly maintenance duties.
  • Complete all assigned tasks and duties requested by managers. Minimum Requirements:
    • Must be at least 18 years of age.
    • Able to communicate (speak, read, and write) in English.
    • Must meet local, legal minimum age requirement to serve alcoholic beverages. Physical Requirements:
      • Able to bend at the waist and lift items up to 50 lbs. to waist level.
      • Able to move items up to 30 lbs. for distances of up to 25 feet.
      • Able to remain standing and active for an 8-12 hour shift.
      • Able to hear, understand, and respond to employees' and guests' requests in a loud environment.
      • Skill and coordination at using hands to write, pour and carry several drinks, plates, and bowls at the same time. This description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. It is intended to be an accurate reflection or the principle job elements essential for making compensation decisions.

Keywords: Smokey Bones, Johnson City , Server, Other , Johnson City, Tennessee