JohnsonCityRecruiter Since 2001
the smart solution for Johnson City jobs

CSR Call Center

Company: DialAmerica
Location: Johnson City
Posted on: August 27, 2020

Job Description:

Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At DialAmerica we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences and knowledge are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning.As a Customer Service Representative, you will provide excellent customer service and support to our client s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.While working at DialAmerica, you''ll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.Communication and presentationListening, critical thinking and problem solvingAdaptability and team buildingDecision makingGoal setting and time managementConfidence and relevant work experienceIf this sounds like the opportunity you''ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team.Job Responsibilities Specific duties for this role include:Answering customer requests or inquiries concerning services, products, billing, etc.Delivering superior service identifying and resolving customer; issues using problem-solving skillsBuilding a positive rapport across a variety of personality typesContinually maintaining a working knowledge of our clients'' products, services and promotionsPutting the customer first and remaining polite and professional at all timesDocumenting all customer information, communications and sales in a computer systemBenefits Here s just some of what we have to offer:Competitive compensation - base salary + incentives Set schedule Weekly pay with direct depositHealthcare coverage and 401K Paid on-the-job trainingSupportive and motivating staff to help you succeedRapid opportunities for advancement Professional and upbeat office settingJob Requirements Requirements for this CSR role include the below:Willingness to learn and a passion for helping peopleStrong attention to detail, dependability, and follow throughWorking knowledge of Windows-based softwareFlexibility to adapt to changes in a growing organizationSelf-motivated, positive attitude, and a love for hard workExperience working in a Customer Service related field or call center environment, a plusBackground and/or drug test may be requiredCome for a job, INVENT your career! Apply now!ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation''s largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification. Associated topics: associate, call center associate, call center specialist, client service, csr, customer care specialist, customer service, platform support, service representative, supportby Jobble

Keywords: DialAmerica, Johnson City , CSR Call Center, Other , Johnson City, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Telemarketing Reps
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to offer specialized help to our current clients. (more...)
Company: Morani Enterprise
Location: Gastonia
Posted on: 09/20/2020

Credentialed Tax Advisor - CPA - Remote
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Asheville
Posted on: 09/20/2020

Instacart Shopper Car Required Your Boss Is Going to Miss You Instacart is hiring
Description: Instacart Shopper Car Required - InstacartFULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, (more...)
Company: Instacart
Location: Hickory
Posted on: 09/20/2020


Patient Access Representative-MB Patient Access Svcs
Description: Position Summary The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper (more...)
Company: Spartanburg Regional Medical Center
Location: Spartanburg
Posted on: 09/20/2020

Optometry Position Charlotte Area Great New Opening
Description: Private practice looking to add a full-time associate. Practice full scope optometry utilizing the
Company: The Eye Group
Location: Gastonia
Posted on: 09/20/2020

91C Utilities Equipment Repairer
Description: If you're interested in a maintenance career, join the Army National Guard as a Utilities Equipment Repairer and help keep operations running smoothly on and off the battlefield. br br Your primary (more...)
Company: Army National Guard
Location: Hickory
Posted on: 09/20/2020

Telemarketing
Description: Our organization is Expanding quickly and we are looking for several people who are inspired and active self starters to join our business. You are going to be a major part to our success as our Customer (more...)
Company: Logansinc
Location: Kingsport
Posted on: 09/20/2020

Photojournalist - Spectrum Networks - Asheville, NC
Description: Spectrum Networks is looking for enthusiastic, talented and driven individuals to join the best and brightest in gathering, producing and delivering stories that make a difference within a 24-hour breaking (more...)
Company: Spectrum
Location: Asheville
Posted on: 09/20/2020

Care Giver
Description: Provides assistance with bathing, personal laundry, medication reminders,
Company: Capital Senior Living Corp
Location: Spartanburg
Posted on: 09/20/2020

Instacart Shopper Car Required
Description: Instacart Shopper Car Required - InstacartFULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, (more...)
Company: Cylcon Jobs
Location: Hickory
Posted on: 09/20/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Johnson City RSS job feeds