JohnsonCityRecruiter Since 2001
the smart solution for Johnson City jobs

CSR Call Center

Company: DialAmerica
Location: Johnson City
Posted on: September 11, 2020

Job Description:

Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At DialAmerica we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences and knowledge are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning.As a Customer Service Representative, you will provide excellent customer service and support to our client s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.While working at DialAmerica, you''ll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.Communication and presentationListening, critical thinking and problem solvingAdaptability and team buildingDecision makingGoal setting and time managementConfidence and relevant work experienceIf this sounds like the opportunity you''ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team.Job Responsibilities Specific duties for this role include:Answering customer requests or inquiries concerning services, products, billing, etc.Delivering superior service identifying and resolving customer; issues using problem-solving skillsBuilding a positive rapport across a variety of personality typesContinually maintaining a working knowledge of our clients'' products, services and promotionsPutting the customer first and remaining polite and professional at all timesDocumenting all customer information, communications and sales in a computer systemBenefits Here s just some of what we have to offer:Competitive compensation - base salary + incentives Set schedule Weekly pay with direct depositHealthcare coverage and 401K Paid on-the-job trainingSupportive and motivating staff to help you succeedRapid opportunities for advancement Professional and upbeat office settingJob Requirements Requirements for this CSR role include the below:Willingness to learn and a passion for helping peopleStrong attention to detail, dependability, and follow throughWorking knowledge of Windows-based softwareFlexibility to adapt to changes in a growing organizationSelf-motivated, positive attitude, and a love for hard workExperience working in a Customer Service related field or call center environment, a plusBackground and/or drug test may be requiredCome for a job, INVENT your career! Apply now!ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation''s largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification. Associated topics: agent, agente de servicio al cliente, associate, client service, customer care specialist, platform support, rep, service, service specialist, telephone service representativeby Jobble

Keywords: DialAmerica, Johnson City , CSR Call Center, Other , Johnson City, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Care Giver
Description: Provides assistance with bathing, personal laundry, medication reminders,
Company: Capital Senior Living Corp
Location: Spartanburg
Posted on: 09/20/2020

Cylcon Jobs: Amazon Shopper Up To 16. 40hr
Description: Amazon Shopper
Company: Cylcon Jobs
Location: Hickory
Posted on: 09/20/2020

Full Time Appointment Setters
Description: Our organization is Expanding quickly and we are looking for several people who are inspired and active self starters to join our business. You are going to be a major part to our success as our Customer (more...)
Company: Logansinc
Location: Spartanburg
Posted on: 09/20/2020


Click To See Company Name: Amazon Online Order Shopper Part Time
Description: Amazon Online Order
Company: Click To See Company Name
Location: Hickory
Posted on: 09/20/2020

CDL-A Dedicated Truck Driver - DPC
Description: Job DescriptionDedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike some driver positions, this one gives you a better idea of the number of miles (more...)
Company: Averitt
Location: Asheville
Posted on: 09/20/2020

Cylcon Jobs: Warehouseamazon Online Order Shopper Seasonal Parttime Fulltime Flexible Hours
Description: Warehouseamazon
Company: Cylcon Jobs
Location: Johnson City
Posted on: 09/20/2020

Patient Access Representative-MB Patient Access Svcs
Description: Position Summary The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper (more...)
Company: Spartanburg Regional Medical Center
Location: Spartanburg
Posted on: 09/20/2020

Child Care Administrator
Description: Child Care Administrator 13 br Seeking individual with minimum
Company: Confidential
Location: Hickory
Posted on: 09/20/2020

Small Arms / Artillery Repairer
Description: 91F Small Arms/Artillery Repairer - Hickory, NC - Army National Guard - Job Details Job Seeker Learn More Log In Register Jobs by Location Employer Learn More Log In Register Media Kit Pricing Log In (more...)
Company: Army National Guard
Location: Hickory
Posted on: 09/20/2020

Night Owls Needed in Cleveland County- $1000 SIGN on BONUS!
Description: Job Description: 10 10 Warriors Needed Immediately For Overnights Home Instead Senior Care is looking for caring and compassionate CAREGivers to become part of our growing team Join our mission of (more...)
Company: Home Instead
Location: Gastonia
Posted on: 09/20/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Johnson City RSS job feeds