Customer Service Representative
Company: Aerotek
Location: Johnson City
Posted on: January 13, 2021
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Job Description:
Our client, a prominent and well established company located in
Johnson City, is looking for Customer Service Representatives to
start 1/11! If you're looking to start fresh in 2021 with a new
career this could be a great opportunity for you!* Contract to
hire* Excellent pay and benefits offered* Great work atmosphere and
team environment* Training provided and is paidDescription:*
Handles communications (primarily calls) from various customers
with differing levels of expertise regarding residential type water
heating and related products focusing on professionalism,
ownership, and resolution* Troubleshoots water heaters handled by
the Residential Technical Support department* Perform other duties
as assigned by the Residential Technical Support Supervisors and
Manager* Contractors will be fielding phone calls from customers
who are having issues with their hot water heaters. Candidates will
be responsible for troubleshooting with candidates via phone what
issues they may be having. Must be able to understand and pick up
quick to technical questioning regarding hot water heaters. *
Looking for people more technically inclined with good people
skills. HVAC experience. Plumbing. Electrical. Electronics.Top
Skills Details:* 1+ Year of Customer Service* Excellent Data Entry
(35+ WPM)* Computer Proficient (Web browsers, Microsoft Office,
etc.)Additional Skills & Qualifications:* Call Center* Over the
phone experience* Experience working 2nd shift* 35+ WPM*
De-escalation or Collections experience**Please apply with your
most up-to-date resume for immediate consideration. You can also
send your resume directly to nhite@aerotek.com!**About Aerotek:We
know that a company's success starts with its employees. We also
know that an individual's success starts with the right career
opportunity. As a Best of Staffing-- Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Johnson City , Customer Service Representative, Other , Johnson City, Tennessee
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