professional case management services to enable identified
individuals to make informed choices about opportunities and
services, assuring timely access to needed assistance, providing
opportunities and coordinating all services to meet each consumer's
goals and thereby assisting them in achieving their maximum level
of independent functioning.
EDUCATION AND EXPERIENCE:
Bachelor's degree required; degree in behavioral health related
area preferred. If the bachelor's degree is not in a behavioral
health related area, 15 of the college level semester hours of
coursework must be in behavioral health OR a minimum of one year's
experience in a behavioral health setting. In Virginia, a case
management position may also be filled by an RN with an Associate's
degree. Refer to the specific job description for Virginia RN Case
Must possess or obtain highest level of licensure appropriate to
Must possess or obtain highest level of certification appropriate
Experience in mental health, substance abuse or intellectual
Excellent verbal/written communication skills.
to maintain composure in difficult situations.
MAJOR DUTIES AND RESPONSIBILITIES:
Conduct interviews with individuals and/or family members in a
therapeutic manner so as to obtain critical and thorough
information, provide written documentation of information obtained
and exercise good judgment in evaluating situation, making
decisions and implementing effective strategies.
Provide assessment, service planning, crisis assistance, daily
living assistance and linkage, referral and advocacy to/for
Provide written documentation to complete all necessary chart work
in accordance with policy on admissions treatment and discharges in
a timely manner.
Maintain client confidentiality according to Center
Remain current in knowledge of community resources and how to
access those resources.
Keep supervisors apprised of all critical or emergency
Responds to emergency/crisis or walk-in situations calmly,
rationally and in accordance with center policy and
Participate in inservice training and orientation and provide
consultation and education services to the community as requested
involved in the admission, hospital stay and discharge of
individuals on caseload who are admitted to an impatient
Be available to consumers 24 hours a day for crisis assistance.
After hours, the agency's after hours system may be utilized;
however, the on-call staff as appropriate may contact the Case
Must be able to safely operate a motor vehicle to ensure the
delivery of community based services.
Attend and participate in regularly scheduled staff meetings and
inservices and individual program planning staffings as
All other duties as assigned.
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