Program Support Clerk(oa)

Company: Veterans Affairs, Veterans Health Administration
Location: Johnson City
Posted on: May 3, 2021

Job Description:

SummaryThe Program Support Assistant supports the Engineering Service by performing administrative support work for the professional and operational staff of the service. Learn more about this agency ResponsibilitiesDuties include, but not limited to;Coordinate and perform wide variety of administrative and clerical tasks.Take or recommend action using established procedures and guidelines.Serve as initial point-of-contact for questions, information requests.Prepare and maintain critical records, i,e., work order requests, purchasing requests, time and attendance recordkeeping.Coordinate weekly inspections, documenting and submitting work orders and deficiency notices.Type, review, and revise documents; maintain file copies of all correspondence, minutes, reports, letters, inspections, meetings, and conferences as required by JHQVAMC and Engineering Service Policies and procedures.Responsible for JHQVAMC key control, produce and maintain records of keys issued to employees and receives keys from employees clearing station.Greet visitors, answer telephones, respond to general inquiries and provide guidance, information, and/or directions to office staff.Work Schedule: Monday - Friday, 6:45 a.m. to 3:30 p.m.Telework: Not AvailableVirtual: This is not a virtual position.Position Description/PD#: Program Support Clerk(OA)/PD60210ARelocation/Recruitment Incentives: Not AuthorizedFinancial Disclosure Report: Not required Travel Required Not requiredSupervisory status No Promotion Potential None Job family (Series) 0303 Miscellaneous Clerk And Assistant Similar jobs Administrative Clerks Clerks, Administrative Clerks, File Clerks, Office, General File Clerks General Office Clerks Help Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Designated and/or random drug testing may be required Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/14/2021.Applicants may qualify based on your experience and/or education as described below:Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: maintain calendar of meetings and conferences; prepare meeting agenda and minutes for concurrence and distribution; prepare and maintain records, requests, and reports; establish and maintain files and filing systems; screen work order requests for adequate information and priority and obtains clarification when needed; maintain suspense records on all correspondence and reports ensuring timely responses; review outgoing correspondence for grammatical accuracy, formats, attachments, etc. OR,Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school. OR,Combination: Applicants may also combine education and experience to qualify at this level.Proficiency Requirement: In addition to meeting time in grade and experience requirements, applicants for this position must show possession of the following skills: 40 words per minute typing speed.You will be rated on the following Competencies for this position:Customer ServiceClericalInformation ManagementInterpersonal SkillsWritten CommunicationComputer SkillsOrganizational StewardshipExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements: Work is generally sedentary and requires using a computer for long periods of time.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional informationThe Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additional vacancies.Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.If you are unable to apply online view the following link for information regarding an Alternate Application. Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Read more Background checks and security clearanceSecurity clearance Other Drug test required No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Help Required DocumentsTo apply for this position, you must provide a complete Application Package which includes:ResumeSF-50/ Notification of Personnel ActionThe following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.Cover LetterPerformance AppraisalProfessional CertificationResumeSeparation Notice (RIF)SF-50/ Notification of Personnel ActionTranscriptSF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):Most recent SF-50 if you are a current or former Federal employeeAn SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-gradeAward 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.Examples of appropriate SF-50's include:Within grade increases at the highest grade held; orPromotions with an effective date more than one year old; orSF-50's at the highest grade held with an effective date more than one year old. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Keywords: Veterans Affairs, Veterans Health Administration, Johnson City , Program Support Clerk(oa), Other , Johnson City, Tennessee