Allergy Territory Account Specialist - Johnson City, TN - Remote
Company: Novartis Group Companies
Location: Johnson City
Posted on: April 22, 2024
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Job Description:
394534BR
Allergy Territory Account Specialist - Johnson City, TN -
Remote
USA
About the role
This is a field-based and remote opportunity.
Novartis is more than an organization. It is a thriving community
where talented people can truly belong. Working closely and
collaboratively, we achieve a collective impact that is far greater
than any of us could achieve alone.
When we put our heads together, we can do brilliant work. And when
we do brilliant work, we can achieve remarkable things for the
world. Every advance we make, however large or small, helps to
improve the lives of patients and their families. It inspires us to
go further, always seeking 'better' for the people relying on
us.
The Territory Account Specialist is responsible for providing
solutions to their customers by acting as the key orchestrator of
Novartis resources and solutions for a variety of customers,
including Health Care Providers, Reimbursement Personnel, Practice
Administrators, Key Account, and Integrated Delivery Network
partners and is accountable for working collaboratively to help
ensure customer inquiries are solved by the appropriate Novartis
Subject Matter Expert (SME). The Territory Account Specialist is
well-versed in the following areas: Clinical Selling, Account
Selling, Access Navigation, Problem Solving, Team Orchestration /
Collaboration, and Omni-Channel Engagement.
Key Responsibilities:
* Facilitate clinical dialogue that compels the customer to act on
behalf of their patients and engage the entire account to
understand any obstacles that exist to provide appropriate
solutions to ensure customer needs are met.
* Identify shared priorities and leverage knowledge and tactics
within the full account to develop a strategic territory business
plan that drives product demand by meeting the needs of key
partners and ultimately their patients to drive superior
results.
* Orchestrate in a collaborative manner with territory colleagues,
other field-based and home-office personnel teams to proactively
address customer needs and provide appropriate access support.
* Apply expertise and knowledge of the marketplace, applicable
competitors, industry, and cross-functional activities/plans to
anticipate and optimally manage business
opportunities/challenges.
* Analyze territory market data and trends to gain insights into
the local business environment, drive pull-through and lead virtual
and / or live engagements with customers.
* Lead any required planning meetings with key partners to solve
more sophisticated customer problems and work collaboratively
across functions to ensure customer needs are met with urgency.
* Provide appropriate access support in the moment and collaborate
effectively with Patient Specialty Services (PSS) associates to
meet customer needs.
* Understand how to leverage systems and omni-channel/multi-channel
options to apply the full suite of Novartis capabilities to
personalize and engage with customers in both face-to-face and
virtual environments.
Driving is an essential function of this role, meaning it is
fundamental to the purpose of this job and cannot be
eliminated.
Because driving is an essential function of the role, you must have
a fully valid and unrestricted driver's license to be qualified for
this role.
The company provides reasonable accommodations for otherwise
qualified individuals with medical restrictions if an accommodation
can be provided without eliminating the essential function of
driving.
COVID-19 Vaccine Policy (customer-facing roles only): While
Novartis does not require vaccination for COVID-19 or proof of a
recent negative test result for COVID-19 at this time, employees
working in customer-facing roles must adhere to and comply with
customers' (such as hospitals, physician offices, etc.)
credentialing guidelines, which may require vaccination. As
required by applicable law, Novartis will consider requests for
reasonable accommodation for those unable to be vaccinated. This
requirement is subject to applicable state and local laws and may
not be applicable to employees working in certain jurisdictions.
Please send accommodation requests to
Eh.occupationalhealth@novartis.com.
Novartis Compensation and Benefit Summary: The pay range for this
position at commencement of employment is expected to be between:
Territory Account Specialist: $102,400 and $153,000/year - Senior
Territory Account Specialist: $124,000 and $186,000/year -
Executive Territory Account Specialist: $136,800 and $205,200/year;
however, while salary ranges are effective from 1/1/24 through
12/31/24, fluctuations in the job market may necessitate
adjustments to pay ranges during this period. Further, final pay
determinations will depend on various factors, including, but not
limited to geographical location, experience level, knowledge,
skills, and abilities. The total compensation package for this
position may also include other elements, including a sign-on
bonus, restricted stock units, and discretionary awards in addition
to a full range of medical, financial, and/or other benefits
(including 401(k) eligibility and various paid time off benefits,
such as vacation, sick time, and parental leave), dependent on the
position offered. Details of participation in these benefit plans
will be provided if an employee receives an offer of employment. If
hired, employee will be in an "at-will position" and the Company
reserves the right to modify base salary (as well as any other
discretionary payment or compensation program) at any time,
including for reasons related to individual performance, Company or
individual department/team performance, and market factors.
EEO Statement
We are Equal Opportunity Employers and take pride in maintaining a
diverse environment. We do not discriminate in recruitment, hiring,
training, promotion or other employment practices for reasons of
race, color, religion, gender, national origin, age, sexual
orientation, gender identity or expression, marital or veteran
status, disability, or any other legally protected status. We are
committed to building diverse teams, representative of the patients
and communities we serve, and we strive to create an inclusive
workplace that cultivates bold innovation through collaboration and
empowers our people to unleash their full potential.
Accessibility and Reasonable Accommodations: Individuals in need of
a reasonable accommodation due to a medical condition or disability
for any part of the application process, or to perform the
essential functions of a position, please let us know the nature of
your request, your contact information and the job requisition
number in your message:
Role Requirements
Essential Requirements:
* Bachelor's degree required, advanced degree a plus.
* 2+ years' experience in specialty pharmaceuticals, biotech, or a
sales role of similar complexity within the last 5 years.
* Strong ability to collaborate, work cross-functionally within a
matrix environment, can communicate clinical product information,
has a proven track-record of consistent high-performance, and
well-versed in navigating and successfully selling to large
accounts and key customer segments.
* Self-starter with analytic abilities to seek out, prioritize, and
apply relevant information to solve problems to meet the needs of
key customers, while also demonstrating ethical leadership and
ability to foster environment that promotes ethical behavior and
compliance with company policies & laws.
* This is a remote position that will support key accounts in an
assigned region. Candidate must reside within territory, or within
a reasonable daily commuting distance of 50 miles from territory
border. Ability to travel 60-80% over a broad geography is
required, with the ability to drive and/or fly within the
territory. No relocation assistance available. Must have a valid
driver's license.
Desirable Requirements:
* Experience across therapeutic groups, disease states, account
management strategy, and new product launches.
* Broad understanding in patient services, market access, buy and
bill, specialty pharmacy, reimbursement and/or medical calling on
HCPs with respect to a sophisticated product or reimbursement
pathway.
Company will not sponsor visas for this position.
Leveling Guidelines: the position will be filled at level
commensurate with experience.
Territory Account Specialist:
* 2+ years' experience in specialty pharmaceuticals, biotech, or a
sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
* 5+ years' experience in specialty pharmaceuticals, biotech, or a
sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
* 10+ years' experience in specialty pharmaceuticals, biotech, or a
sales role of similar complexity within the last 5 years.
Why Novartis: Our purpose is to reimagine medicine to improve and
extend people's lives and our vision is to become the most valued
and trusted medicines company in the world. How can we achieve
this? With our people. It is our associates that drive us each day
to reach our ambitions. Be a part of this mission and join us!
Learn more here:
https://www.novartis.com/about/strategy/people-and-culture
You'll Receive: You can find everything you need to know about our
benefits and rewards in the Novartis Life Handbook.
https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to
building an outstanding, inclusive work environment and diverse
teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your
experience or career goals but you wish to stay connected to learn
more about Novartis and our career opportunities, join the Novartis
Network here: https://talentnetwork.novartis.com/network
For Field Roles with a Dedicated Training Period: The individual
hired for this role will be required to successfully complete
certain initial training, including home study, in eight (8) or
fewer hours per day and forty (40) or fewer hours per week.
Division
US
Business Unit
CUSTOMER ENGAGEMENT
Work Location
Johnson City, TN
Company/Legal Entity
Novartis Pharmaceuticals
Functional Area
Sales
Job Type
Full Time
Employment Type
Regular
Shift Work
No
Early Talent
No
Keywords: Novartis Group Companies, Johnson City , Allergy Territory Account Specialist - Johnson City, TN - Remote, Other , Johnson City, Tennessee
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