JohnsonCityRecruiter Since 2001
the smart solution for Johnson City jobs

Customer Service Agent

Company: Advanced Call Center Technologies, LLC.
Location: Johnson City
Posted on: January 15, 2021

Job Description:

Advanced Call Center Technologies is an essential service provider. We help thousands of people every day. Now is your chance to make a significant impact. ACT is seeking Customer Service Representatives who are passionate about helping others, to join our team. We have brand new programs, with higher pay, and a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? If so, apply now for an instant interview!"Join Our Talent Network by texting ACTTODAY to 51893"We offer Customer Service Representatives:--- PAID TRAINING! You can be successful even without experience--- Opportunities to advance within--- Hourly, overtime, and tremendous bonus opportunities--- Flexible full time schedules and stability!--- Fantastic Supervisors and a Positive environment--- Affordable benefits for you, your spouse, and/or children after 90 days--- Paid time off and paid holidays after 90 days Position SummaryCustomer Service Associates primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Customer Service Associates use their excellent communication and interpersonal skills with every contact to provide world-class customer service.Essential Duties and Responsibilities--- Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.--- Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.--- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions.--- Multi tasks to document while speaking with the consumer.--- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards.--- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.--- Is consistently at work and on time--- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.--- Other duties as requested by managementJob Requirements:Education: High School diploma or GED.Must be able to successfully pass criminal background checkData entry and basic computer skills-CBACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.Job Type: Full-time

Keywords: Advanced Call Center Technologies, LLC., Johnson City , Customer Service Agent, Sales , Johnson City, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - AEP is over, sell year-round with Assurance
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Knoxville
Posted on: 01/16/2021

Licensed Medicare Insurance Agent - Sell Insurance Remotely, Full Time
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Knoxville
Posted on: 01/16/2021

Insurance Sales Professional
Description: Job Description Start your career in an Allstate agency to serve all customers
Company: Allstate
Location: Knoxville
Posted on: 01/16/2021


Licensed Life Insurance Agent - Exclusive High-Intent Leads (License Required)
Description: Job DescriptionRequirements: Have an insurance sales license in ten 10 or more states High-speed internet, reliable computer, and headset with microphone History of compliant insurance sales practice (more...)
Company: Assurance
Location: Knoxville
Posted on: 01/16/2021

Customer Service Representative
Description: Company SummaryTaking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty (more...)
Company: The Travelers Companies, Inc.
Location: Knoxville
Posted on: 01/16/2021

Licensed Medicare Insurance Agent - Year-round, Salaried Role
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Knoxville
Posted on: 01/16/2021

Work from Home - Entry Level - Sales Rep - $17.00 base-appt.
Description: Vector Marketing is currently holding virtual interviews for entry level sales rep positions. Our representatives have an opportunity to work from home selling Cutco products through one on one appointments (more...)
Company: Vector Marketing
Location: Oak Ridge
Posted on: 01/16/2021

Insurance Customer Service Rep II - Knoxville, TN
Description: Job DescriptionInsurance Membership Representative II - The Auto Club Group What you will do: The Auto Club Group is seeking prospective Member Representative II's who can promote ACG product and services, (more...)
Company: The Auto Club Group
Location: Knoxville
Posted on: 01/16/2021

Customer Service/Sales
Description: Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products
Company: The Home Depot
Location: Walland
Posted on: 01/16/2021

Independent Freight Agent
Description: br br br Independent Freight Agent br br Job Type: Full-time Work from home br br If you are an experienced Freight Agent, with your own book of business, please apply below. br Emerge (more...)
Company: Emerge
Location: Knoxville
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Johnson City RSS job feeds