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Customer Service Representative

Company: Security Finance Corporation of Spartanburg
Location: Johnson City
Posted on: October 8, 2019

Job Description:

Supports the branch manager in the daily operation of the branch office. Duties and Responsibilities:

  • Provides courteous customer service
  • Solicits for new or renewed customer business on every contact
  • Receives loan payments and posts to customer accounts
  • Maintains cash drawer accuracy and security
  • Prepares and handles office deposits and maintains checkbook accuracy
  • Prepares and processes loan applications; closes approved loans
  • Performs collection activities on delinquent accounts, by both written and verbal communications
  • Assists with the development and training of all new personnel
  • Maintains compliance with company policies and procedures
  • Maintains accurate filing and record-keeping system
  • Prepares and assemble reports for remittance, and for branch record-keeping
  • Prompt and regular attendance is required Requirements:
    • Prior experience with customer service
    • Basic math and money handling skills; able to count cash accurately
    • Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable
    • Valid driver's license and daily access to a reliable automobile for business use
    • Computer literate with ability to operate a ten-key calculator
    • This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
    • Requires the ability to communicate verbally and in writing.
    • This position frequently operates a standard telephone.
    • This position may travel requiring driving, and may require walking on uneven ground, climbing small stairs.
    • High school diploma or equivalent

Keywords: Security Finance Corporation of Spartanburg, Johnson City , Customer Service Representative, Sales , Johnson City, Tennessee

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